Privacy statement

Last update: March 3rd 2023

Performation, located at Nieuweroordweg 1, 3704 EC Zeist, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

Performation Healthcare Intelligence BV
Service desk department
Nieuweroordweg 1
3704 EC Zeist
E-mail: [email protected]
Phone: +31 30 233 38 72

Location Weert:

Schoutlaan 26
6002 EA WEERT
Phone: +31 495 796 967

Dhr. M. van Eldijkis the Data Protection Officer of Performation. He can be reached via [email protected].

This statement explains how Performation handles the personal data obtained via the general website of Performation (https://www.performation.com), and the website where Performation’s products are made available: the Performation Portal (https:/ /portal.performation.com) and the service desk (https://servicedesk.performation.com).

Your personal information is safe with Performation

Performation respects the privacy of its customers and users of its websites and services. Performation ensures that your personal information is protected and treated confidentially as required by applicable privacy legislation (General Data Protection Regulation).

Collection and use of (personal) data

The overview below shows what data we collect, for what purpose and how long we keep it.

Purpose	Data such as:	Description	Retention period
Newsletter and/or advertising brochure	E-mail address First and last name Gender Name organisation	Inform you on relevant topics and invite you to events personally and purposefully.	Upon cancellation
Request for information	E-mail address First and last name Depending on the request, also: Name organisation Department or field of study Job title Phone number Billing address	Sending you the information you request, such as brochures, white papers and the like, and the option to contact you regarding the requested information	5 years
Participation in events	First and last name E-mail address Name organisation Job title If you wish to qualify for accredited further training: Accreditation numbers	Registering for Performation events such as Performation Events or Webinars, master and/or TOPclass	5 year
Access to Performance portals	First and last name Name organisation E-mail address When using the Performance portal: Job title	Assigning and managing personal accounts and combating and monitoring abuse and/or improper use of products and services accessible via your account on the Performation Portal (https://portal.performation.com) or the service desk (https: //servicedesk.performance.com). Performation uses your function anonymously to monitor the use of its products per function per customer for the purpose of research into possibilities for further optimization of (communication about) our products and services. Performation uses the data for statistical analyzes of the use of the Portal.	Upon termination
Cookies	IP address used Surfing behavior	The websites use cookies. A cookie is a small text file that is sent to your browser and stored on your computer. Cookies ensure faster and easier use of websites. Performation also uses cookies to analyze customer behavior on its websites, and can use that information to improve the websites. Performation only uses data collected via cookies anonymously. Google Analytics is used for this purpose. Google does not provide this information to third parties unless required to do so by law. You can set your browser so that you do not receive cookies during your visit to our website. In that case, however, you may not be able to use all the features of the websites. On your first visit to our website, we already informed you about these cookies and asked your permission to place them. In addition, you can also delete all information previously stored via the settings of your browser.	5 years or upon termination
Applications	E-mail address First and last name Address Photograph Gender CV	The data that applicants send is used by Performation to see whether vacancies can be filled. The data will only be provided to those directly involved in the application process. Within four weeks after the application process (the acceptance or rejection of the person), the data will be deleted unless it has been agreed with the person that the data may be kept for another year for possible future vacancies.	4 weeks after the end of the application process or 1 year with the applicant’s permission

Performation uses Software as a Service (SaaS) solutions. This concerns secure and certified environments to store (personal) data and send emails. This only concerns the (personal) data left on the general website (https://www.performance.com).

Sharing personal data with third parties

Performation will not provide your personal data to third parties unless:

• you have given formal permission for this;
• this provision is necessary for the execution of an agreement concluded between the parties;
• this provision is necessary on the basis of legal obligations;
• this provision is necessary to protect the personal safety of customers and users of the websites.

View, change and delete your data

You can view the personal information that Performation has about you. If the information is incorrect, you can request that it be corrected. Consent to the processing of personal data can be withdrawn at any time, but not with retroactive effect. You can address such requests for access, correction or (partial) deletion of your data to Performation in the following ways:

• by e-mail: [email protected];
• or in writing: Performation Healthcare Intelligence BV, Sweelincklaan 1, 3723 JA Bilthoven

Performation will follow up on the request to correct, supplement or delete information as quickly as possible, but within 4 weeks, free of charge. No administrative costs will be charged when providing copy data, for multiple copies Performation can charge reasonable administrative costs (100 euros per hour excluding VAT). To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make the passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) unreadable in this copy. This is to protect your privacy.

You can also contact the aforementioned addresses for any questions. In the Performation Portal (https://portal.performation.com) and service desk (https://servicedesk.performation.com) you can view your own personal data and, if necessary, adjust them in your account.

We would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Third party privacy policy

This privacy statement does not apply to third-party websites that are connected to the Performation websites through links. Performation does not accept any responsibility or liability for the way in which these third parties handle personal data. Performation therefore advises you to always inform yourself of the privacy policy on these websites.

Changes

This privacy statement may be changed. The most current version of the privacy statement can always be found on the website: https://www.performance.com. Performation therefore advises you to consult this privacy statement regularly, in any case before providing your personal data to Performation.

Questions

Our service desk is happy to help you if you have any questions and/or comments regarding the above:

Performation Healthcare Intelligence BV
Service Desk Department

Sweelincklaan 1
3723 JA Bilthoven
E-mail address: [email protected]
Phone: +31 30 233 38 72

The contact details of our data protection officer are:
Mr. M. van Eldijk
E-mail address: [email protected]